Business Name：Sharing Caring ™︎
Representative：Reiko Yoshida
Business Address：
The business address will be disclosed without delay upon request, in accordance with the Specified Commercial Transactions Act of Japan.
Phone Number：
The phone number will be disclosed without delay upon request.
Email Address：info@sharingcaring-pet.com
Website URL：https://sharingcaring-pet.com/


Product Prices

Prices are listed on each product page.
(All prices include applicable taxes unless otherwise stated.)

Additional Fees

In addition to the product price, shipping fees may apply depending on the destination and product.
Please refer to each product page or the checkout page for details.

Payment Methods

Credit cards (processed via Stripe), Apple Pay, Google Pay,
and other payment methods displayed at checkout.

Payment Timing

Payment is confirmed at the time the order is placed.

Delivery Time

Our products are made-to-order and sourced internationally.
Orders are typically shipped within 2–3 weeks after confirmation.
Depending on international logistics, customs clearance, and supplier conditions,
delivery may take up to one month or longer.
Please note that delivery dates cannot be guaranteed.

Cancellations, Returns & Exchanges

Due to the made-to-order nature of our products,
we do not accept cancellations, returns, or exchanges for customer convenience.

However, we will accept returns or exchanges only in the following cases:

  • The delivered product differs from the order
  • The product has a defect or damage identified prior to shipment

In such cases, please contact us by email within 3 days of receiving the product.

Return Shipping Fees

For defective or incorrectly delivered items, return shipping costs will be covered by us.
For all other cases, return shipping costs will be borne by the customer.

International Shipping

We offer worldwide shipping.
Customs duties, import taxes, and any additional fees incurred during international delivery
are the responsibility of the customer.

Notes on Product Representation

We strive to present product images as accurately as possible.

Please note that slight variations in color or texture may occur due to individual display settings.